Free Shipping Offer:

• Free Shipping on all purchases
• Free Shipping method will be selected by BlemBoard.com
• Free Shipping offer is not available for International, Alaska, Hawaii, and Puerto Rico orders.  Orders being shipped to U.S. Minor Outlying Islands are also excluded.
• Free Shipping does not apply to Express delivery upgrades.  Express upgrade options and charges available during checkout.
• BlemBoard.com reserves the right to end or change this Free Shipping offer at any time.

Domestic Shipping Costs:
Shipping and handling charges listed at the cart level are based on products in the cart and the shipping address provided.  Puerto Rico and U.S. Minor Outlying Islands orders are considered “international” orders. BlemBoard.com reserves the right to limit quantities and or charge actual shipping charges on bulk orders and shipments over 20 Lbs.

All APO, FPO, and P.O. Box orders are shipped via the US Postal Service or the UPS SurePost service.

Invalid or incorrect addresses are subject to an additional fee of $15.00 that will be charged to the credit card used to make the initial purchase upon notification from the shipment carrier.  No refunds on shipping cost unless BlemBoard.com is responsible for the error.

In the unfortunate event a product is out of stock, an BlemBoard.com sales rep will contact you.

Order Tracking:
All orders with a valid email address will automatically receive shipment notification emails that contain tracking information for the order.  This is your confirmation that your order has shipped.

Lost/Missing Shipments:
Lost or missing shipments must be reported to BlemBoard.com within five business days of the expected delivery date.  Should our shipping company show the lost or missing package as delivered, you will need to sign an affidavit attesting to the fact that the package was, indeed, not received by you.  Any unreported lost or missing shipments are the responsibility of the customer and BlemBoard.com shall assume no liability for unreported missing or lost shipments.

*Lost shipment claims on any package sent out via the US Postal Service or the UPS SurePost service will not be considered until after 30 days from the original ship date.

Damaged Shipments:
Should you receive any product that has been damaged in shipping, please contact us immediately.  It is important that you do not discard the damaged packaging.  We will have the shipment carrier pick up the damaged package and we will send out a replacement when the damaged item is received and inspected at our warehouse.  All damage claims must be reported within five business days of receipt of goods.  Any claims reported after five business days are subject to denial.